The Most Trusted Name In Medical Collections
Over $200 Million Already Collected
Efficient, Ethical, Effective
Why Work With National Service Bureau?
+ Years In Busines
A Full Suite of Collection & Recovery Services
Our Key To Success: Efficient and Ethical
Our agents are all highly trained to ensure a firm but fair (and compliant) hand with all patients.
We provide ongoing training to keep all our agents performing at their best for our clients. At the end of the day, we know most people are honest and willing to pay their bills. Sometimes they just need a little help figuring it out.
NSB’s assertive but friendly approach keeps our collection rates higher than industry average while maintaining your relationship with your patients.
With over $200 Million already collected, our results speak for themselves.
Now take a look at what some of our happy clients have to say:
"NSB's way of working with our residents is something we haven't seen in many other collection agencies. Their non-confrontational style and willingness to find a mutually beneficial payment solution has not only helped us maintain our resident relationships, but has significantly helped us maintain a healthy bottom line as well!"
NSB has meticulously and successfully recovered our accounts for years. Our patients are always treated with the utmost respect and NSB's consultive, resident-friendly approach is something we truly appreciate.
VP and Controller
NSB is easy to work with and achieves tangible results for Merrill Gardens. What differentiates NSB from others is their ability to understand our customer base and develop the right approach so that we maintain these sensitive relationships with our residents, while at the same time achieving positive bottom line results.
We Might Not Be Your First...But We’ll Definitely Be Your Last
National Service Bureau's specially-trained medical division knows how important good patient relations are and we understand that we may be the fourth or fifth party involved by the time a claim gets to our desks. Our clients are labs, clinics, assisted living, medical billing firms, dental practices, medical practices, rehabilitation centers, imaging centers, and other specialities. NSB works with the top medical labs in the United States as well as smaller clinics and practices --- partnering to help keep your receivables healthy.
The NSB process involves a fully HIPAA-compliant system. NSB technology inside its medical collection agency allows for electronic transfer of files and we will work with you on customized reporting when and how you need it. The utmost professional attitude is needed to work in this unit and successfully collect payments while maintaining good patient relationships. Even former patients refer other patients, so NSB is guided by a policy of “preserving human dignity” when dealing with any medical claims and healthcare collection agency.