Debt collection companies specialize in accounts receivable management. Whenever commercial transactions take place, there is a debtor (the individual or entity that owes money) and a creditor (the individual or entity to whom money is owed). Collection agencies specialize in finding and negotiating with consumers and, in the event that the consumer refuses or is unable to pay, going through the legal process to ensure that a judgment is awarded and the creditor receives compensation from the consumer in so much as it is possible.