There are a lot of collection agencies out there, and we at National Service Bureau wanted to take this opportunity to explain why we’re a little different from the others. Our collection philosophy and track record help to differentiate us, but that’s not the only reason we might be a good fit for your business. Read on for how you can achieve big agency results in debt collection and get small agency service at the same time.
Our agency shares the same goals as our clients: provide superior service, minimize complaints, and maintain compliance with applicable laws and regulations. Our staff are trained and incentivised to build our collection programs around these objectives, which means that your company is represented professionally and expertly.
Building A Partnership
At NSB, we strive to be more than just an extension of your business - we want to improve your entire accounts receivable management process. From pre-collections to legal services, we lend our industry expertise across the entire spectrum of revenue collection. We can act as a first-party or third-party collection agency, depending on what suits your business best.
We offer 24/7 access to our Client Access Web (CAW) portal, so you can see recent activity and updates for your account. Easy access means you’re only a click away from critical information, which enables you to make important financial and management decisions any time you need to...simply log-in from our home page.
We have a proven process for a variety of collection types. Factors to consider when proceeding include the number of claims, size of claims, who the debtors are, and what type of collection is needed (ie, medical, government, education, commercial, etc). Our staff is specially trained to adjust our processes depending on these considerations to create the best fit for your business.
Results + Service = Success!
NSB is unique in that we combine nationwide-capability with small agency service, which is a winning combination. You’ll benefit from our depth and breadth of expertise, but you’ll also be able to speak with someone who has worked directly on your account without going through a long phone menu or waiting on hold.
At NSB, we recognize that the debt collection process can be uncomfortable for an organization, and we aim to assuage those concerns while also improving your bottom line. By aligning incentives, leveraging expertise, and providing transparency and specialized service, we differentiate ourselves from other agencies. Please contact us below to learn more - we look forward to partnering with you!