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"NSB's way of working with our residents is something we haven't seen in many other collection agencies. Their non-confrontational style and willingness to find a mutually beneficial payment solution has not only helped us maintain our resident relationships, but has significantly helped us maintain a healthy bottom line as well!"
NSB has meticulously and successfully recovered our accounts for years. Our patients are always treated with the utmost respect and NSB's consultive, resident-friendly approach is something we truly appreciate.
VP and Controller
NSB is easy to work with and achieves tangible results for Merrill Gardens. What differentiates NSB from others is their ability to understand our customer base and develop the right approach so that we maintain these sensitive relationships with our residents, while at the same time achieving positive bottom line results.